Privacy Policy

Effective date:

July 18, 2024

Table of contents

This Privacy Policy describes how SCOPE ("we," "us," or "our") collects, uses, and discloses your personal information when you use our website and our software as a service (SaaS) offering (the "Service").

‍1. Information We Collect

‍We collect several different types of information for various purposes to improve our Service to you.‍

  • Personal Information: While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you ("Personal Information"). Personal Information may include, but is not limited to:
    • Email address
    • Name
    • Zip Code
    • Account Credentials
    • Payment Data
    • Usage Data
  • Account Information: When you create an account with us, we may collect additional information such as your company name, username, and password.
  • ‍Data You Upload: Our Service allows you to upload and store data ("Your Data"). Your Data is considered your property and we will treat it with care.
  • ‍Usage Data: We may also collect information about how you access and use the Service ("Usage Data"). This Usage Data may include information such as your browser type, IP address, device identifiers, the pages or features you access on our Service, how long you spend on those pages, timestamps, interactions with Your Data within the platform, and other diagnostic data.

2. Use of Your Information

We use the information we collect for various purposes:

  • To provide and maintain the Service
  • To process your transactions
  • To improve and customize the Service based on anonymized Usage Data
  • To develop new products and services
  • To send you marketing and promotional communications (with your consent)
  • To respond to your inquiries and requests
  • To comply with legal obligations

3. Sharing Your Information

‍We may share your information with third-party vendors and service providers who perform services on our behalf, such as data storage providers or customer support tools. These third parties are obligated to use your information only to perform the services we request and are prohibited from using it for any other purpose.
We may also disclose your information if we are required to do so by law or in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect the rights or safety of you or any third party
  • Prevent or investigate possible wrongdoing in connection with the Service

4. Data Retention

We will retain your Personal Information and Account Information only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information and Account Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We may also retain anonymized Usage Data for internal analysis purposes. This data is used to improve the Service and will not be linked to any individual user.

5. Your Choices

  • Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in those emails.
  • Cookies: We may use cookies and other tracking technologies to track the activity on our Service and hold certain information. You can choose to disable cookies in your browser. However, this may affect how you are able to use our Service.

6. Security

The security of your information is important to us. We use commercially reasonable security measures to protect your Personal Information, Account Information, and Your Data. However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

‍7. Third-Party Integrations

‍Our Service may integrate with third-party applications and services. When you use such integrations, you may be sharing your information with the third-party provider. We encourage you to review the privacy policies of any third-party applications or services you connect to our Service.

‍8. Children's Privacy

‍Our Service does not address anyone under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under 13, we will take steps to remove that information from our servers.

9. Changes to This Privacy Policy

‍We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

‍10. Contact Us

‍If you have any questions about this Privacy Policy, please contact us:

‍We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of that information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.